This Privacy Policy ("Policy") describes the practices of Renee Kong Nutrition ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our website www.reneekongrd.com ("Website"). This Policy applies to the information collected and processed through our website in accordance with the applicable privacy laws, including but not limited to the Freedom of Information and Protection of Privacy Act (FOIPPA) and the Personal Information Protection Act (PIPA) in British Columbia, Canada.
1. Information We Collect
1.1 Personal Information
We may collect certain personal information from users of our website. "Personal Information" means any information that can identify an individual directly or indirectly. The types of Personal Information we may collect include, but are not limited to, the following:
(a) Personal Information: We may collect personal information that you provide directly to us when you contact us through our Website or interact with our services. This may include your name, email address, phone number, and any other information you choose to provide.
(b) Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and patterns when you visit our Website. This may include your IP address, browser type, operating system, referring URLs, interaction with the Website, and other analytical information.
1.2 Consent
By using our Website or providing us with your Personal Information, you are deemed to consent to the collection, use, and disclosure of your Personal Information as outlined in this Policy. If you do not agree with any aspect of this Policy, please do not use our website or provide any Personal Information.
2. Use of Personal Information
We collect and use your Personal Information for the following purposes:
(a) Provide Services: We may use the information collected to provide you with the information or services you have requested from our Website, including responding to your inquiries and scheduling appointments.
(b) Website Improvement: We may use the information to enhance our Website's performance, analyze usage patterns, and improve our services based on user preferences and needs.
(c) Communication: We may use your information to communicate with you, respond to your requests, send you updates or newsletters, and provide you with information related to our services, unless you choose to opt-out of receiving such communications.
(d) Compliance and Legal Purposes: We may use or disclose your personal information when required or permitted by law, or in response to a lawful request, such as to respond to a court order, government inquiry, or legal process.
3. Protection of Personal Information
We implement appropriate security measures to safeguard your Personal Information and prevent unauthorized access, disclosure, or misuse. However, please note that no security measure is completely foolproof, and we cannot guarantee the absolute security of your Personal Information.
4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small files that are stored on your device (computer, tablet, or smartphone) and track certain information about your activities on the website. These technologies help us understand user preferences, perform analytics, and improve our website. By using our website, you consent to the use of cookies and similar technologies as described in this Policy.
5. Disclosure of Personal Information
We may disclose your Personal Information under the following circumstances:
a) With your Consent: We may disclose your Personal Information to third parties with your expressed consent.
b) Service Providers: We may engage third-party service providers to assist with certain aspects of our operations, such as hosting, data analysis, and customer support. These service providers may have access to your Personal Information as necessary to perform their functions.
c) Legal Obligations: We may disclose your Personal Information to comply with applicable laws, regulations, or legal processes or respond to valid and authorized requests from public and government authorities.
d) Business Transfer: In the event of any merger, acquisition, sale, or transfer of assets, including bankruptcy proceedings, your Personal Information may be transferred or disclosed to a third party as part of the transaction.
6. Retention of Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once the retention period expires, we will securely dispose of or anonymize your Personal Information.
7. Access and Control of Personal Information
You have the right to access, correct, update, or delete your Personal Information in our possession, subject to applicable laws. To exercise these rights or make any inquiries or complaints regarding your Personal Information, please contact us using the information provided in Section 9 of this Policy.
8. Third-Party Websites
Our website may contain links to third-party websites. We do not have control over the privacy practices or the content of such websites. This Policy applies solely to information collected by our website. We encourage you to read the privacy policies of any third-party websites you visit.
9. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at hello@reneekongrd.com.
10. Changes to this Policy
We reserve the right to update or modify this Policy at any time without prior notice. Any changes to this Policy will be posted on our website with the updated effective date. We encourage you to review this Policy periodically for any updates.
Effective Date: October 1, 2023
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your Personal Information as outlined herein.